KOCHI:
SurveySparrow, a cloud-based customer experience platform, announced today that Shihab Muhammed, Founder-CEO of SurveySparrow has been facilitated with ‘TiECON Start-up Entrepreneur of the year’.
The award ceremony was held in Kochi, Kerala and was attended by various entrepreneurs and business leaders. TiE Kerala Awards have been instituted in a bid to recognize and encourage outstanding Kerala based Entrepreneurs and ecosystem builders, who are the key catalysts in a cultural shift in youth towards entrepreneurship.
In just two years of starting-up, SurveySparrow’s Founder & CEO Shihab Muhammed has built one of the fastest-growing experience management platforms that can rival their global counterparts in creating better user experiences. Started as a survey tool with a conversational interface, an approach unheard, SurveySparrow has grown into an experience management platform that promises an end-to-end solution to all your survey needs. In the ever-fledging consumer internet industry, Shihab has expanded SurveySparrow into new areas of survey markets.
SurveySparrow allows users to create and share mobile-first, conversational surveys which are highly engaging and user-friendly. SurveySparrow is the world’s first survey software to offer both a conversational and form-like output, increasing the survey completion rate by 40%. The global customer experience management software market is valued at US$5.98 billion and is expected to grow at a CAGR of 23.1% to reach a market size of US$16.91 billion by the year 2022. The startup plans to take on its competitors with its unique spin on UI, moving surveys away from antiquated forms to conversations. The company is planning to hire extensively across engineering, product development, marketing, and inside sales in the coming months.
Based in the US, SurveySparrow was founded in October 2017 by Freshworks veteran Shihab Muhammed and ex-Zoho employee Subin Sebastian with offices in Kochi & Palo Alto. SurveySparrow has conducted over 20000 surveys till date and has over 12,000 customers in 108 countries including DiDi, PaySafe, FedEx, Deloitte Digital, SAP, and Siemens. The company raised $1.4 million in seed funding from Prime Venture Partners earlier this year. The company was also recently recognized at the KMA-NASSCOM awards as the start-up of the year 2019.
Shihab Muhammed, Founder & CEO, SurveySparrow said ” “It’s inspiring to get validation for the work we have done at SurveySparrow. Our focus to deliver better survey experiences have helped us to get here and is what will push us in the future as well”
