IRCTC Named for Best PSU for Consumer-friendly Initiatives

NEW DELHI:
The Indian Railway Catering & Tourism Corporation Ltd (IRCTC) which continues to set new benchmarks for efficient, customer-centric service, has won a top industry honour for its initiatives.
IRCTC has been named the Best Public Sector Company for Consumer-friendly Initiatives under the Government Organisation Promoting Tourism category of Today’s Traveller Award 2016.
The 10th edition of the awards, instituted by business & leisure travel magazine Today’s Travller, recognise outstanding performers in the corporate, hospitality, travel and entertainment industries.
“Our focus at IRCTC has always been to provide the best possible service to consumers using the resources and tools we have at our disposal and to improve these services constantly. Being recognized for it encourages us to do better; we are proud of having been chosen for the award,” said Dr. A. K. Manocha, the Chairman & Managing Director of IRCTC.
The latest award comes after the mini-Ratna PSU received a Special Prize of SCOPE Corporate Communication Excellence Awards 2016 for “Effective and Innovative use of Digital Communication” last month.
Dr Manocha received the Today’s Traveller award on behalf of IRCTC at a ceremony at the Hotel Taj Palace where Vijay Goel, Minister of State (I/C), Ministry of Youth Affairs and Sports, Government of India, was the chief guest.ief guest.