Railways to Intensify Ticket Checking and Assistance to Passengers

THIRUVANANTHAPURAM:
Trivandrum Division of Southern Railway has conducted special ticket checking drive to detect ticketless travelers. 702 cases were detected during the last seven days which includes 631 cases of ticketless travel, 33 c
ases of irregular travel and 38 cases of unbooked luggage and an amount of Rs.2,50,480 was realized. The distressing point realized during the check is that most of the cases belong to students who travel without ticket. There were many passengers getting penalized for travelling in sleeper class compartments with second class tickets. It is reiterated that second class ticket is not valid for travel in sleeper class coaches unless upgraded. The drive will continue and all the passenger trains will be checked in the coming days. Stringent action including prosecution is proposed to be taken against routine offenders.
A special antifraud squad has been constituted to intensify the checks on ticketless travel, anti-tout activities and allotment of berths by working TTEs in trains. The antifraud squad involve senior ticket checking staff including lady TTEs and Commercial Inspectors. During the check on 21.11.16, a boy aged 14 years, ran away from home at Gulbarga was rescued and handed over to Childline duly tracing the parents of the boy and intimating them. In the last three months, five cases of children fleeing from home were rescued by the squad. Passengers are requested to call toll free helpline number 138 or 182 to get the help of the squad in case of suspicious activities or complaints about services.
Exclusive help line for ladies provided through Tel
ephone No.9567869385 may be utilized by ladies for any kind of help in the train. The all woman facilitation centre started at Trivandrum may be approached for any kind of help in the station round the clock. For booking of wheel chair for senior citizens or ill passengers or disabled passengers, request can be mailed to [email protected] 24 hours in advance along with PNR number. Request for emergency quota duly supported by identity proof and other documents can also be sent to this e-mail at least one day in advance. Help can be sought through twitter handle of Trivandrum division @tvc138